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EMPLOYEE
Nokia users "Certificate error. Contact the application supplier" when installing Xumii
If you're a Nokia user and you try to install Xumii you might get this error message:
"Certificate Error. Contact the application supplier."
Make sure to check your phone's date settings--are they current? Is the day listed today's date?
Once you correct the settings, you should stop getting this error message.
"Certificate Error. Contact the application supplier."
Make sure to check your phone's date settings--are they current? Is the day listed today's date?
Once you correct the settings, you should stop getting this error message.
I’m confident
6
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company has acknowledged this problem.
The best solutions from the company
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Customers with Nokia handsets on T-Mobile USA will also be unable to install Xumii due to T-Mobile USA's certificate requirements.
The company and 1 other person say
this solves the problem
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OK thanks. As I said, this is an issue that we're aware of and we're working on it.
The company says
this solves the problem
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Inappropriate?Just make sure that the date settings are correct on your phone and you'll be able to install! Contact support (at) xumii.com if you encounter further issues.
I’m confident
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Inappropriate?I have a Nokia E71x with AT&T and the date is correct and I am still receiving the same certificate error message. -
Inappropriate?Geekbro,
Did you download Xumii from the Nokia Ovi store? There is a certificate issue with the Nokia E71x on AT & T, so Xumii isn't currently compatible with that phone. We're still working on it! -
Inappropriate?No, got it from your site.
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Inappropriate?OK thanks. As I said, this is an issue that we're aware of and we're working on it.
The company says
this solves the problem
-
Inappropriate?Customers with Nokia handsets on T-Mobile USA will also be unable to install Xumii due to T-Mobile USA's certificate requirements.
The company and 1 other person say
this solves the problem
