Loading Profile...
problems adding services
am having problems adding any of the services, it keeps stating that my profile already exist.
2
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The best solution from the company
-
Hi Syarima --
Xumii only allows a service account to be added to 1 Xumii account, so for instance you can't add the same Yahoo! IM account to 2 different Xumii accounts.
If you're seeing this for MySpace, Flickr or Facebook, make sure you've signed out of those sites on your browser before adding them in Xumii. (This would probably only help if you're using a shared computer.)
If this doesn't solve your problem, it would be helpful if you could let me know
- your Xumii display name, or some of the digits in your user number
- which services you were trying to add (Yahoo, MSN, Facebook etc)
- the approximate dates and times when you've seen this
-- Richard
Xumii Engineering Team
The company says
this solves the problem
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?Hi Syarima --
Xumii only allows a service account to be added to 1 Xumii account, so for instance you can't add the same Yahoo! IM account to 2 different Xumii accounts.
If you're seeing this for MySpace, Flickr or Facebook, make sure you've signed out of those sites on your browser before adding them in Xumii. (This would probably only help if you're using a shared computer.)
If this doesn't solve your problem, it would be helpful if you could let me know
- your Xumii display name, or some of the digits in your user number
- which services you were trying to add (Yahoo, MSN, Facebook etc)
- the approximate dates and times when you've seen this
-- Richard
Xumii Engineering Team
The company says
this solves the problem
-
Inappropriate?I still can't adding the following services Yahoo. MSN and google talk,
user name : syarima05 for all three services. -
Inappropriate?i'm still having problem adding the following services: Yahoo , MSN and google talk. the user name for all three is :syarima05 can you please check your system to make sure i wasn't added twice. thank you.
-
Inappropriate?Hi Syarima,
Syarima05 is added twice to two separate accounts on two different phone numbers, so that is probably what's causing the problem, as you may be trying to add Yahoo accounts to more than one userid / phone number.
I'll contact you through email to resolve this issue.
Best,
Romy -
Inappropriate?i am also having this problem
-
Inappropriate?Hey Brandon, if you have more than one Xumii account, then just delete the one that you don't want to use. You can do this by logging into the unwanted account, then scrolling to the bottom left of the page.
If you need further assistance on a specific account then please contact us over email at support@xumii.com with your phone #, userid, and an email address we can reach you at!
EMPLOYEE
