PLEASE HELP! A YAHOO USER HACKER CANNOT BE STOPPED BY YAHOO?! MY ISSUE IS NOT THE SPAM! For the first time in over 10 yrs, my Yahoo mail has been hacked. This fraud started a week ago, and I have called and sent several reports on Yahoo mail-abuse. Not only did the hacker SPAM all My Contacts, but continues to show up in my forwarded and Sent Mail as 'From', AND also has a Yahoo ID as the 'Reply To'. I have had no help from Customer Service!
This must happen often but if you look for my dialogue history both at Yahoo Answers and here at getsatisfaction.com, it is apparent I engage well. I am a good advocate of knowledge and was surprised some months, well, almost a year ago, when my ANSWERS account froze and I received a simple response that some action on my part violated Yahoo Answers terms of service.
I have occasionally resent a request to be considered as a participant again and a request for detail of my specific violation. I do not know if it was my content or an interaction. Either one does not really fit my mold and have wondered for what was the suspension.
If anyone could provide guidance and inquire and advocate on my behalf for detail, that would settle my bewilderment and be satisfactory.