I work with a non-profit who has had a Yahoo Mail account for over 10 years. Recently (perhaps in conjunction with the changes to classic?), they have been locked out of this account.
My understanding is they have been unsuccessful in their dealings with Yahoo tech support because they don't remember one of the 4 question/response queries. I am hoping a Yahoo employee is listening who might be able to rectify the situation.
This particular e-mail account represents about 20hours/week of our non-profit's dealings over the past 10 years. Without it, at least 1/3 of our community is cut off from opportunities to seek help.
I can be reached at exador23 at (your site, of course)
This must happen often but if you look for my dialogue history both at Yahoo Answers and here at getsatisfaction.com, it is apparent I engage well. I am a good advocate of knowledge and was surprised some months, well, almost a year ago, when my ANSWERS account froze and I received a simple response that some action on my part violated Yahoo Answers terms of service.
I have occasionally resent a request to be considered as a participant again and a request for detail of my specific violation. I do not know if it was my content or an interaction. Either one does not really fit my mold and have wondered for what was the suspension.
If anyone could provide guidance and inquire and advocate on my behalf for detail, that would settle my bewilderment and be satisfactory.
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Hamilton Felix
last replied
on August 07, 2008 18:19
wesley m.
last replied
on June 26, 2008 21:44
