Recently active topics in Yahoo! tagged with login

Recently, I got an email that someone had changed my Yahoo! password. After asking around, apparently the perpetrator got in to the account from the security questions. The very special part here is that they only needed my Date of Birth and Zip Code of residence. I want to point out very clearly this information is usually accessible on every single social networking site out there. So, I got the account back, and I typed gibberish into the zip code and security question's response. I'm going to hope that holds. Meanwhile, I contacted Yahoo! customer support, from their help form.

I got a canned response.

I replied to the canned response asking if there was anything that could be done to remove the security questions from my account.

I got another copy / paste response, this time from "Sherry" in Yahoo! Customer Care - Accounts and Security. In this canned response, security question issues were said to be directed to my-login-request@yahoo-inc.com. So, I followed the steps for emailing them, entering all the required information.

I got back an auto-response saying:

"Thank you for contacting Yahoo! Customer Care. Unfortunately an agent cannot respond to your question until it is submitted through a form on our Help pages. This step is required and assures that you provide the information necessary for us to answer your question."

I am so glad I don't use Yahoo! Wallet or their OpenID system. This company should never be trusted with financial data or as an authority on your online identity. In the meantime, garbling your Zip Code and Security Question Response seem to be about the only thing you can do to protect yourself.

So what am I looking for in this post (tl;dr)?

1) What exactly can be done to protect your account from being compromised since the questions Yahoo! asks are easily guessable or worse findable on sites like Facebook

2) Who exactly should someone be contacting? The help form did nothing, the email they said I should send to bounced.

3) Is there any way to remove those security question steps? I acknowledge the risk of never being able to get into my account again. But if I have to choose between me risking non-access, or risking someone having access to all my Yahoo! services, I'd much rather choose the former.

Hi there,

I'm really agry about the fact, that the Yahoo! Mail team did program the new Yahoo! Mail version in a way, that I constantly get bugged by a screen that tries to "sell" me the new Yahoo! Mail!! But as the "new great Yahoo! Mail" is buggy and slow and fails to serve the handling of my e-mail, I just kicked into the "good-ol" classic mail.

But if I say, "no thanks", I don't want the ***** new Yahoo! Mail, one "No" is enough!
I know I can switch to the new Yahoo! Mail anyway every time I want to, so where's the problem? It's just really disrespectful to bug the customer everytime he logs in!!

I have had a problem for a few months now and have not been able to get an answer. Whenever I try to log in, the "confirm password" screen comes up. When I confirm, the page only refreshes to the confirm password screen. I have tried everything that I can possibly think of, but it does not seem to be working. I have played around with cookies, deleted excess programs on my computer, run a virus/spyware check and more. Oddly, if this means anything, the same thing happens to me on Facebook.

I am running Firefox 2.0.0.14 on Windows XP Home Edition SP1. I have also tried with I.E., and the same thing has happened there (not a surprise, since it is I.E.) Anyway, I have searched the web for an answer to this problem, and I have still not been able to get an answer.

Thank you in advance for any help, and thank you for looking over my problem.