I recieved a bill for a service I never ordered.
I recieved a 24.00 credit card bill for a yahoo personals california when I never ordered it. How do I get my money back and trace this fraud.
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Get Satisfaction loves Zappos because they care about customer service.
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Inappropriate?You should probably let your credit card bank know right away so they can reverse the charge and investigate for you.
1 person says
this solves the problem
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Inappropriate?Same is happening to me and I am getting nothing but run around from Yahoo. Cancel the Personals but they took my money anyway when they canceled the service! I have called, written and same story.....we are refunding your account...it's been almost two weeks. At the very least they should have kept the account active or given me a credit or something. I plan to cancel yahooafter having for almost 10 years!
I’m frustrated
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Inappropriate?Call 866-800-8092 between 9AM and 9PM Eastern Time, and select 'billing, other' from the prompts
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