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I'm old, frustrated & in trouble because I can't get into my FLIKR account. Please help me.
Please help me. I'm retired on disabilty, but never had great computer skills anyway. I have a website, DavidArnoldArt where I show my paintings to galleries I hope will represent my paintings. I managed the account, adding paintings, marking them as sold, etc. through FLIKR. I had to leave town for my mother's death and memorial service. When I returned, the bookmarked page which I used to enter the site to make changes had changed. I have tried everything I can think of in an attempt to get into the site. I have asked the man who helped me set it up, & everyone else I know who is computer savvy. When I try to get in, I end up with a screen asking me for a Yahoo password. I have no memory of having a Yahoo password. When I try to address this, I'm askeed for an alternate e-mail address. I don't know anything about that either. I'm dead in the water & have been since the end of July.
Thank you,
David Arnold
Thank you,
David Arnold
I’m in trouble w/o your help
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Inappropriate?Flikr requires a Yahoo! ID and password to log in. The ID can be the first half of an e-mail address @Yahoo.com, @Ymail.com, or @Rocketmail.com or it can be the complete e-mail address @sbcglobal.net, @att.net, @rogers.com, @verizon.net or other major telcos. Forex; if you have an e-mail address of flikruser@yahoo.com, the corresponding Yahoo! ID is flikruser. Try going through the steps at http://edit.yahoo.com/forgot to recover your Yahoo! ID and its password. -
Inappropriate?Yahoo! bought Flickr a while back (I can't remember for sure, but I think it was the year before last), and when they were finished migrating all the old accounts, they changed the system so that you have to have a Yahoo! ID and password to log in. At this point, what that basically means is that if you have a Flickr account, you have a Yahoo! account (even when you don't realise it!). There's half a novel about all that here: http://flickr.com/help/signin/. This seems to be the key point:
"If I lose access to my Yahoo! account or my account is deactivated, will I be able to sign in to my Flickr account?
"If you use a Yahoo! ID to sign in to Flickr, you need to have access to that Yahoo! ID in order to get in to Flickr. If you lose access to that account, we may still be able to help you get back in to Flickr. In the case of persistent problems with your Yahoo! ID, you may be able to switch your account to be associated with a different Yahoo! ID (see this question)."
That having been said ... if you don't know what your alternate address is, the password recovery page mentioned in the post above won't work, obviously. I found this help topic to explain a little about what the purpose of the alternate address is:
"What is an alternate email address?
"To complete your registration for a Yahoo! account, you need to enter an alternate email address. We use the alternate email address to send you information regarding your account, updates regarding Yahoo!, and a new password if you ever need one sent to you. We have found this to be an effective tool, especially if someone is having problems with their Yahoo! Mail account.
"However, if you don't currently have an email address, you can leave this field blank when you register for a Yahoo! Mail account.
"Please Note: If you don't enter an alternate email address for your account, you will only be able to receive a new password by providing the Secret Answer to the Challenge Question you entered during registration. If you forget the answer to your Challenge Question and do not have an alternate email address listed on your account, you will not be able to receive a new password."
That having been said ... when I went to Flickr, I tried searching "People" for you under "davidarnold," "davidarnoldart," "secondchanceart," and "david linn arnold" — none of which yielded any results. But when I plugged in the e'mail address on the "Contact" page on your website, there you were. I would try that as the alternate. If that doesn't work, try using the GMail address on this page under "Administrative Technical Contact" — this is the address of the person who registered your domain for you, and he may have used his own address when he set up your Flickr account. If it doesn't work, try sending Flickr a message from here: http://flickr.com/help/contact/. One thing that jumped out at me is that you have a "Pro" account, which means that they have your credit card info on file. Check your recent statements for the charge from them (in the amount of $24.95), and get their phone number off it, and remind them that you're a paying customer whose business depends on his ability to access his account. And if that's no good ... this is their mailing address and fax and phone numbers: http://yhoo.client.shareholder.com/pr.... You may need to address this matter in writing if they're not co-operative. (Actually, it might be helpful to keep that info around anyway, seeing as how your livelihood is adversely affected by your inability to get into your account, and there's always the chance that this could happen again. If I may make a suggestion: If I were in your position, I would print out a few copies of both the address page and any e'mails sent and recieved on this matter — especially the one where they give you your ID! — and keep them with the rest of my business papers. Because if it can happen once, it can always happen again.)
I hope that this can be helpful to you in some way, and I'd love to see an update when the matter's resolved. I don't check in here too often, so if you need some more ideas, I can be reached at souris.modeste@yahoo.com, and I'll be happy to see what I can come up with. It's a sucky situation, to be sure, and I can definitely understand your frustration.
PS) If I may say, sir, your work is brilliant. It's really beautiful how much detail you use, and your colours are so vivid, I can almost taste them. I'm especially fond of your portrait of Mr Cash. It's like you captured his spirit right on the page. (I know, that's as corny as a field in Iowa. But it's how I feel.) And Snow Day reminds me a lot of the way the house of a childhood friend looked one day when we both had a snow day off from school and went sledding on a giant hill at the school near her house.
