Suggestions for improving Yahoo! Mail's spam protection
I’m really getting fed up with Yahoo! Mail’s terrible spam filter and am considering switching to a different service.
Lately I’ve missed a number of important emails from people in my address book because they were blocked by the Yahoo! spam filter, while every single damn day, a generous helping of Viagra ads, foreign money transfer scams, and porn site solicitations sail on through undetected.
Yahoo! could take the following simple steps to improve their spam protection:
1 - provide a “whitelist” feature like Hotmail does
2 - any email address I send to should automatically be added to my “whitelist”/address book
3 - any email with a date more than X into the future (1 year?) should be automatically flagged as spam. (a very large percentage of my spam has a date many years into the future)
Lately I’ve missed a number of important emails from people in my address book because they were blocked by the Yahoo! spam filter, while every single damn day, a generous helping of Viagra ads, foreign money transfer scams, and porn site solicitations sail on through undetected.
Yahoo! could take the following simple steps to improve their spam protection:
1 - provide a “whitelist” feature like Hotmail does
2 - any email address I send to should automatically be added to my “whitelist”/address book
3 - any email with a date more than X into the future (1 year?) should be automatically flagged as spam. (a very large percentage of my spam has a date many years into the future)
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Inappropriate?Same here.
Also, please delete obvious spam messages, instead of letting it pile up in the spam folder. The spam folder should be for questionable emails that might be spam. Obvious spam messages should never be easily seen by the user. It makes your service look bad. -
Inappropriate?Oh, me too! I was so fed up with all the unfiltered spam that I could not face my Yahoo email account for months, and came back last night to over 1,000 spam messages in my in box! How hard can it be to filter for the word p---s? There should be a whitelist and a customizable spam filter, for starters. Thanks!
I’m frustrated
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Inappropriate?If you add someone's e-mail address into your Contacts list, they are automatically whitelisted. Contacts can be entered in a batch through importing a CSV file of contacts.
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Inappropriate?Yes, but this is still a manual process and it should be done automatically when you send an email (whether I do so using the Yahoo! UI or not).
The huge amount of future-dated spam is also very frustrating.
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