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Signed up... Filled Out Surveys...and No Ads
I signed up last week and filled out every one of the survey questions. And I have not received even one ad. My friend who referred me has almost identical answers to her survey questions and received several ads the first day, but nothing since.
I’m feeling like I'm wasting my time
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Inappropriate?Hello JustWondering,
This is certainly not normal. So let's figure it out.
We can't assist you unless we know who you. Please email support@youdata.com and reference this post and be sure to include your MeFile ID.
Thanks,
James
I’m confident
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Inappropriate?Thank you!! I will do that now. -
Inappropriate?I wrote Support@YouData.com and told them that I had never received any ads after signing up for over a week and they looked into it and just got back with me. They said that there was a technical error and they have corrected it. Thank you James!!
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Inappropriate?You bet! Just to followup for everyone's benefit; we have "event processors" that work with all the MeFile's. The processors generate your offer queues. An error happened on April 18 that prevented some MeFile's from receiving any service at all (new offers, removal of expired offers, etc). For those effected it would look like there is no activity on the account when logging into the ad player.
If you think that you were impacted, here's how to check. Login to the ad player (not just the site), wait a short amount of time and click the "Reload" button. By then the event processor should have processed your login "event" and placed any available offers in your queue!
To make sure this doesn't happen again, we are going to put a new process-level monitoring item in place to catch this in the future. It's the first time it has happened to us since we launched so it was a bit puzzling.
Thanks for reporting it to us.
James
I’m happy to help
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Inappropriate?I have the same problem. No ads for several months or 1 or 2 ads per month. I have clicked reload several times to no avail. I have filled out the surveys. I quit filling out the new surveys because I received more ads before filling out the surveys. I have kept deleting cookies. I have done everything Udata has suggested with no results.
I’m wondering if wasting my time
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Inappropriate?I have had no ads in two weeks. My referrals have nothing at all. Whats going on? Is YouData dying?1 Comment
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I'm having the same problem! Like one or two ads a month. -
Inappropriate?I'm only getting like one or two a month also. What is going on? I was getting alot the first week on there, now nothing.
I’m confused
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