My personal Channel personal profile needs to be seen, it's all blank.
Hi, how are you?
i can't dispaly my personal info on my personal channel for 3 months now, it looks all blank. Please help me and fix my problem.
Have a nice week,
Peter
i can't dispaly my personal info on my personal channel for 3 months now, it looks all blank. Please help me and fix my problem.
Have a nice week,
Peter
1
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Tell me when someone solves it.
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The company marked this problem solved.
The best solution from the company
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Hey Peter. Your profile is being updated but you have to change the font color to see it. To see for yourself, push "Ctrl + A" when looking at your page and it will select all the text. You should see stuff like:
asderso
Joined: June 03, 2007
Last Sign In: 23 hours ago
Videos Watched: 3,601
etc. You need to fix the background color and text color on the channel design page (http://www.youtube.com/my_profile_theme). "#ffffff" and "#FFFFFF" are white and "#000000" is black.
The company and 1 other person say
this solves the problem
Get Satisfaction loves Zappos because they care about customer service.
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Inappropriate?How strange! I have never heard of anyone else having this problem. Do you have a link to your profile? I don't know what would cause your channel to be blank.
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Inappropriate?Thank you Phil for replying me, here is the link to my channel http://www.youtube.com/user/asderso, please help me.
Have a nice week,
Peter. -
Inappropriate?If you select the text you will see it is there. For some reason the font color is white on a white background. You can fix this on the channel design page. Let me know if I misunderstood the problem.
I’m hopeful
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Inappropriate?Hey PHIL, thank you for your time, my problem is when I create my personal profile info, I click update and still!!! for 3 months that white blank background is seen. I can't edit and update my personal info.
Please help.
Have a nice day,
Peter.
I’m frustrated
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Inappropriate?Hey Peter. Your profile is being updated but you have to change the font color to see it. To see for yourself, push "Ctrl + A" when looking at your page and it will select all the text. You should see stuff like:
asderso
Joined: June 03, 2007
Last Sign In: 23 hours ago
Videos Watched: 3,601
etc. You need to fix the background color and text color on the channel design page (http://www.youtube.com/my_profile_theme). "#ffffff" and "#FFFFFF" are white and "#000000" is black.
The company and 1 other person say
this solves the problem
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Inappropriate?Dear PHIL HARNISH, I fixed it finally!! Thank you very, very much for caring and solving . Whay you've done is your professional signature, dedication and capability which I respect.
Want to find out why after I click on my Personal Channel I can still see for 1 second the previous purple background b4 showing the new "tiger pattern one, is it my P.C.'s fault?
Have a superb week PHIL,
Peter.
I’m thankful
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Inappropriate?The purple background is a similar problem. Look for #990099 on the channel design page and change it to something like black (#000000) or orange (#FF9900).
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1 person says
this solves the problem
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Inappropriate?Hi im new @ you Tube and I can not update my Channel design at all !!!!!! :-/
cant even change the theme & upload a Picture on my channel and im going crazy can any1 please help me I have gone through all the help pages on youtube tried just about everything and with no success. kind regards SA
I’m frustrated
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Hey Zethina, can you give me a link to your channel? I'm not sure what the problem is.
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