Issue with dialling an 0800 number. First time user, quite disappointed...

  • Problem
  • Updated 5 years ago
I have just tried to use this service for the first time dialling 0800 4960580 from my G1 phone, but similar to Jodie's issue below, the message keeps on asking me to re-enter the number without actually connecting.
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carlos.montrose

  • 2 Posts
  • 1 Like
  • disappointed

Posted 5 years ago

  • 6
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Dave Cardwell, Company Admin

  • 154 Posts
  • 8 Likes
Hello, Carlos.

We just tried in the office from a G1 and it seemed to go through to your number fine.

Please could you try again now and see if it was just a temporary issue? If it still doesn’t work, please reply here with the access number you’re dialling and what phone network your mobile is with.
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carlos.montrose

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Weird. I tried at least 5 or 6 times, and it didn't work, but just tried again, as suggested and went through fine...

As you suggested, looks like it was a temporary issue. Apologies
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Kevin Smith

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I have the exact same problem. Tried three times now,
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Kevin Smith

  • 5 Posts
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Just tried a further 5 times (the exact same number) and it finally worked.
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marie

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hi, i'm dialling 01249 20 0800p0800 118 3733# Please enter the number you wish to dial followed by hash. please hold........... please enter the number you wish to dial followed by the hash key. O2 network.