How long do direct deposits usually take?

The status of my claim states the claim was paid on the 5th of March. About how long before my direct deposit appears in my account?

Thanks in advance,
Ernie
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  • Krista (Customer Experience Manager) March 12, 2014 02:51
    Hi Ernie,

    The direct deposit function depends on your financial institution, we have seen direct deposits take up to 4 days, however the normal time frame is usually 24 to 48 hours. I would suggest calling into our help desk and asking if we have the correct account number, or, you can ask if there have been any bounces or returns for that deposit you have been waiting for.

    Help desk hours are M-F 7am to 6pm MST
    Toll free 1-888-651-4855
    Local 303-369-7886

    Thank you!
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