call recording from a call flow?

  • 1
  • Problem
  • Updated 3 years ago
Has call recording never worked when you call a ring group and 1 phone picks up and that phone has "inbound call recording on"  is it supposed to work?     or the inbound call recording by the user is only when you dial the user directly?





Thank you!
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Tuly

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Posted 3 years ago

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FASTDEVICE

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Put a "Start Call Recording" prior to the ring group and "Stop Call Recording" afterwards. That should solve your issue.