I am no longer able to access Zendesk or submit support tickets. How do I request CNAM Name updates?
SmartPBX will automatically open a ticket every time the name changes. So I can change the name to something fake and then change it back to open 2 tickets. Then I can respond to the correct ticket and say something like please do this update. However, I am not getting any responses to those tickets.
2600hz is still our "carrier" and we have no way to effect the CNAM name without opening a ticket. What is the correct process to request that now?
Is SmartPBX now configured to automatically affect the CNAM name without fees and tickets?
SmartPBX will automatically open a ticket every time the name changes. So I can change the name to something fake and then change it back to open 2 tickets. Then I can respond to the correct ticket and say something like please do this update. However, I am not getting any responses to those tickets.
2600hz is still our "carrier" and we have no way to effect the CNAM name without opening a ticket. What is the correct process to request that now?
Is SmartPBX now configured to automatically affect the CNAM name without fees and tickets?

