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Polycom 7000 Soundstation IP Using Monster UI Server Type: HTTP Server Address: p3.zswitch.net Tag SN to UA: Enable Still is coming u...
Is it possible to setup local survivability?
We will be pitching our services to school's and I suspect one issue that might arise will be what happens when the power goes out etc.. ...
call recording zero length files being created
I'm getting a lot of zero length files being created. Is anyone else having this issue? I'm not looking for coding solution to prevent th...
Streaming music on hold from local source?
I have 2 customers asking if we can use their music on hold streaming from a local device managed by a 3rd party. Here are some of the co...
Setting up Trunk limits and Service Plans on a sub-account
I understand that the total number of trunks available to all the sub-accounts are limited by the number of trunks purchased in the main ...
Direct dialing voicemail boxes using a feature key
So this is something that to me is very simple but is not working with our phones in 2600hz. I have multiple clients who want the simple ...
Call Quality Degraded On TCP?
Has anyone else noticed that call quality over TCP is noticeably degraded? In diagnosing an un-related issue I swapped a phone over to TC...
Grandsteam provisionner
Hey guys, we are looking for templates for grandstream devices all the GXP and DP models, does anyone have this by any chance ? Trade or ...
SMS / Texting Update
Hello, If I recall correctly, 2600hz has been taking steps to prepare for offering SMS / Texting services. Is there any update or new in...
Voicemail turns on Device light, without User "Owner" ?
Is there a way (Advance CallFlows) to create a Voicemail box that will turn on a "Device" Message Waiting Notification light on a phone? ...
Employee Training Manual?
Has anyone developed an employee training for the 2600hz system that they'd mind sharing? We are hoping to grow quite a bit this year an...
VM MWI Subscription Enabled vs Disabled
I was wondering how important it is to enable MWI Subscription. The voicemail indicator appears to work regardless of it being enabled or...
Call screening option?
A new potential client is asking us for call screening,
(a call comes in, the caller will state their name, and then the extension ...
Hold Music at root level account changed Hold Music for sub account
Hello, I updated the music on hold of our main account. A day or two later I was speaking with a client and was put on hold. The music ...
Park ring-back questions
Hi there. I am attempting to set the part ring-back timeout, as well as forcing the ringback to go to a call group. Omitting keys, this i...
call recording time limit
Hello, Prior to the most recent upgrades and changes we had call recording objects set to 3600 as the time limit. Now when I edit call f...
12 hour time in VM email
Anyone know how i can make the time in a Voicemail to Email to be 12 hour time not UTC like in the picture attached
Ring device not forwarding number?
Hi all,I have a user that made “Call Forwarding in smart PBX”
Is there anyway i can
still call the “Device” and the phone should ring...
Rapid Deployment App
Hey guys, I'd like to create an app that will allow us to rapidly deploy new accounts. Basically the app would take a few settings like r...
Block incoming number based on caller ID
is there a way to block an incoming call from coming in to the system based on the caller ID?





