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Route Inbound Calls based on CallerID/ CNAM using Regex and/or Dial Plan. This would create the logic necessary to route calls based on a...
Grandsteam HT702 Setup
Does anyone have a quick guide on setting up a Grandstream HT702 ATA adapter? I've setup several HT704 devices without issue, but I've t...
Ignore Completed Elsewhere
Ignore Completed Elsewhere in devices is by default NOT checked on the hosted platform , but it behaves as if its checked (shows a missed...
Setting up a mediatrix 4102S on Kazoo
I tried to configure a mediatrix 4102S to plug a Fax machine like this: Under SIP/Servers/ Registar host : my.proxy:5060 Proxy host: ...
faxes being sent are blurry, recipient unable to read fax
faxes being sent are blurry, recipient unable to read fax We have a customer who notified us that they are having issues with blurry fax...
How can I tell what codec is being used from the CDR? I want to force G729
Does anyone know how to see what codec was used between the handset and Kazoo from the CDR? The local_sdp shows all available codecs - no...
Query on kazoo
Is there anyone who can help me with details of kazoo
Come to KazooCon 2016!
Early Bird Tickets are on sale for KazooCon 2016!
Some highlights you can expect:
Hands-on Demos with 2600Hz experts
2600Hz and...
SRTP available on the hosted platform?
I have a customer who wants encryption for voice. SRTP is supported in most of the SIP phones. Does Kazoo support SRTP and if so how do I...
creating new accounts and access to users
I'm kinda new to Kazoo so maybe this is a stupid question.... but I would appreciate an answer from a community member, We are an ITSP ...
white noise problem when recording with phone
Hello; I have a problem, when I use the phone to record Greeting message, I hear white noise at the end of the message. I used Audacity ...
JSON for parking calls
Hi guys- I'm trying to set up an intelligent call parking mechanism using Pivot where I can have the caller dial 555 and the system will ...
error in installing kazoo in centos 6.4
I am trying to install kazoo in centos 6.4 error in ecallmgr [root@test ~]# /opt/kazoo/utils/sup/sup -n ecallmgr ecallmgr_maintenance a...
Advanced Callflows - Fax Boxes - Fax Sent Receipts
When we setup a fax box, if we want to get fax sent receipts sent to the "original sender" we have to specify a recipient in the "Fax sen...
How to disable time of day manually in the callflows.
my client asked if there a way to disable time of day manually in the callflows. he has flexible hours and he wants to disable time of da...
Inbound Call Recording user feature
I am testing user feature Inbound Call Recording. I have enabled this feature on my user account but it is not doing anything. I have e...
Call Recording Inbound & Outbound
Customer says Call Recording in both directions is really important. We use it all the time for training and we also have certain phone c...
Important Notice: Support System Move
We’re Moving Our Office to 4.0 Hi there, We’re writing to let you know that we will be moving our support phone system to a new set of ...
Where can I find "Groups" in Advanced Callflows?
I have several callflows that use "Groups" within Ring Groups from the previous UI. I can no longer find a way to create or manage these ...
Caller Name on T-Mobile?
Is anyone else having a sudden surge of issues with incorrect caller names coming up? Apparently Tmobile uses an app called T-Mobile Nam...





