Conversations

Photo of AK
Seven Digit Dialing isn't Working
In order to dial a seven digit number without an area code, the Caller ID must be set somewhere such as in the "User Settings" or device....
  • AK, 5 years ago

  • 1 me too
  • 0 replies
  • Article
Photo of AK
Accounts Manager
The Accounts Manager App is a dynamic web portal that provides multi-tenant functionality to stay organized, no matter how large you scal...
  • AK, 5 years ago

  • 1 me too
  • 0 replies
  • Article
Photo of AK
SmartPBX
Create and Manage UsersTo create a new user: Purchase, Port and Assign Personal Phone Numbers To Purchase a Phone Number - Optional: ...
  • AK, 5 years ago

  • 1 me too
  • 0 replies
  • Article
Photo of AK
Advanced Callflow
Please NOTE that Callflows in the new UI are meant for very advanced functions. Basic functions such as setting up users, devices, phone...
  • AK, 5 years ago

  • 1 me too
  • 0 replies
  • Article
Photo of AK
How do I add a Credit Card on file?
To add your credit card on file, click on your name located on the top right corner of the UI.  Once in Settings, click on Credit Card. 
  • AK, 5 years ago

  • 1 me too
  • 0 replies
  • Article
Photo of AK
What are per-minute credits used for?
Per-minute credits are used for:      1. Inbound toll free calls, if your customers has a toll free number, there must be a positive p...
  • AK, 5 years ago

  • 1 me too
  • 0 replies
  • Article
Photo of AK
How do I add multiple devices to one number?
Combine a users fixed-line device with a Mobile, Softphone, or other device. To do this, click on the “Users” button within SmartPBX. Go ...
  • AK, 5 years ago

  • 1 me too
  • 0 replies
  • Article
Photo of AK
Ongoing Account Management
​Settings Edit your Account Settings Edit your User Settings Billing Change your Credit Card Viewing Service Plans Per-Minute Ser...
  • AK, 5 years ago

  • 1 me too
  • 0 replies
  • Article
Photo of AK
Setting Up Your First Office
Step 1: Create Users Create users and manage all of their settings all within the interface. Once you have created users, you can begi...
  • AK, 5 years ago

  • 1 me too
  • 0 replies
  • Article
Photo of AK
Logging onto Monster
Step 1: Accessing Monster for the first time Your Monster account has been activated and you can now start building your business. To ...
  • AK, 5 years ago

  • 1 me too
  • 0 replies
  • Article