Logging onto Monster

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  • Updated 5 years ago
Step 1: Accessing Monster for the first time

Your Monster account has been activated and you can now start building your business. To get started, please go to http://ui.zswitch.net/. Enter your Username, Password and Account Name, which is the same as your old Kazoo login credentials.

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Step 2.) Adding Apps to Your Dashboard

After logging in, your Monster dashboard will be displayed along with the available Apps. Click on the App you are interested in using and turn it on. All of the Apps that have been turned on can be accessed when you click on the “Apps” icon on the top left corner of the UI. Here you can specify user access as well.

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Step 3: Add Primary and Main Conference Number

In the Main Number tab, add your primary number and set up your Main Conference Number. You can add a number that is in the Spare Numbers, Purchase a Number or Port a Number. A more detailed description on how to port, purchase and assign spare numbers can be found in “Getting Started – Setting up Your First Office” page. Getting Started – Setting up Your First Office

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Step 4:  Adding a Credit Card on File

To put your credit card on file, click on Settings Icon at the top left of the UI. This is combined with your name. Once in Settings, click on Credit Card. Enter pertinent information for both Card on File and Billing Contact.

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Step 5:  Adding Per Minute Services and Trunking

Create and set limits for users that include inbound and outbound trunks, and per minute credits. 2600Hz allows you to bill your users for both trunks and per-minute credits at once. So if users exceed the number of trunks they are allocated, you can add per-minute credits.

  • Per-Minute Services - Per-minute services require you to deposit money into the account before you start making calls. To add credit to your account, click “Per Minute” just left of the main dashboard. Then Add Credit (must be a minimum of $5).
  • SIP Trunks - SIP Trunks are flat-rate channels that allow for inbound and outbound calling. When you are within Settings, you can locate Trunking just left of the dashboard. You have three trunking options:
    1. Outbound – the number of concurrent outbound calls you can make at once.
    2. Inbound – the number of concurrent inbound calls that can be made at once.
    3. Two-Way - the number of concurrent inbound and outbound calls that can be made at once.
Once SIP trunks are set up, users will be billed on a recurring monthly basis and can be seen in the Service Plan within Settings. Per-Minute Billing will be ongoing until it runs out, then it will need to be recharged. Auto-recharge is available.

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AK

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