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Category woes revisited

Dear 3DGL,
My categories won't load again. The students need access to the quests for Mock c2 and Mock c3. Will you please tell me what I can do to avoid this difficulty with releasing my categories? It was fixed at one time, but it has returned, to the frustration of my students. (We talk about why we can't access them and how good 3DGL always is to help us out. They understand that this is a new program and that new things always pose new challenges. That's how we move forward with innovations.) But, is there something that I can do to avoid this happening? I know that I have many categories that are now just periods, a suggestion made by someone at 3DGL when I discovered that I hadn't been using categories correctly.
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