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Help with pending quests?

Hello, I need a pending quest looked at by 11:59. The one I did that I need confirmation on was completed at around 4:30 PM today and is still pending. I did another quest around 6:00 PM and then had to resubmit it to meet the criteria at around 8:00 PM and that quest is no longer pending. Neither quest had a time limit. Can someone please help?
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