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Hidden Categories Still Showing Up

We have a number of groups where we have gone into the category list and turned off the visibility of a number of categories (since we can't delete those). However, we still see those on lists as instructors and our students see those on their lists. Here are the groups that have problem:
Master Ed3508: Communication Technology
GHI Ed3508: Communication Technology
PQR Ed3508: Communication Technology
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  • Okay, sounds like a glitch. I will notify our engineering team to take a look.
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  • Good News-when I was following the path of actions to replicate this issue, I discovered that it may not be an issue at all. In going through the student path to determine what quests were visible with the GHI Ed3508: Communication Technology Group. I searched for the hidden 'Simulations' category and did not see a quest listed with that category within a student's account.

    Also worth noting is that in the Master Ed3508: Communication Technology Group, all of the current student's have 'Manager' rights in the permission settings. With Manager rights, they are able to see much of what you as the content creator and Admin can. Thus, categories remain visible in the list, but not in the quests themselves.

    Does this address your inquiry?
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  • Hi climber,
    Maybe we are talking about two different things. I am not talking about quests but about categories that show up in student mode. Indeed there are many categories with no quests linked to those, that is exactly the problem because all of the categories are showing up in the student view - in their player cards. We would like to get rid of those unused categories but from other things I have read the only way to do that is make those invisible. We have set the visibility. However, that doesn't seem to have an impact on what we see as instructors or what students see. It is frustrating because the list is extensive. See the attached test student player card. Half of those categories should not be visible.

    We are not using the Master group with students. There are 4 instructors using the system and we all have duplicate groups - we all edit the Master group (that is probably why you see everyone with Manager rights) so that we can synch our courses/groups up (painstakingly copy and paste).
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  • Thank you for providing further data regarding the issue you are experiencing. We will be sure and notify the engineering team and see what can be done in the near future.
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