Help get this topic noticed by sharing it on Twitter, Facebook, or email.
I’m frustrated

Reset password emails not coming through

Several of my student students have forgotten their passwords and whenever they click forgot password, the emails aren't coming through. We had a filter on them, and I requested the link to see the domain so it could be allowed. Our technology department added it in, but the emails are still not coming through. I tried to resend myself the instructions to verify the domain name, but I'm not getting them now either. My kids are getting really behind and I don't know how to help them. I read through other posts and saw to email to a certain address to request resets, so I did that last week but still haven't heard back. Please help!
1 person has
this problem