There are no messages in your selected timeframe!

  • Problem
  • Updated 5 years ago
  • In Progress
There are no messages in your selected timeframe! the messages are not getting through. i cant send or recieve messages to a specific number after deleteing the previous conversation.
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  • ticked

Posted 7 years ago

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Bob

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I'm incredibly sorry for the inconvenience that this may have caused you. One of our engineers is working on this problem and he should have it resolved within the next few days.
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I need help my thing says "there is no messages in your selected timeframe" and i need to text =[ please help
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Bob

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Are you still having problems with this? If so, please email me your mobile phone number at support@3jam.com
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has anybody solved the problem?i got the same "there are no messages in your selected timeframe".
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Bob

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Kamila,

So as to protect your private information, can you send me an email at support@3jam.com with:

1. Your mobile phone number
2. The other contacts' mobile phone numbers in the conversation that won't load
3. The type of web browser you are using and its version number
4. Approximately the day that the conversation would no longer load

Please put "Attn: Luke" in your email's subject heading.

I will look into your specific situation right away.

Thanks,
Luke
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Hey i need help with this thing ughhgaf lsdkhga!!
just fix it!
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almost a week now still waiting for a fix.. already sent a e-mail
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this is happening...again!
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I have the same problem and now i can't text my girlfriend!! :(
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NIKInicole

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For NEW users is it safe to assume at the moment do not delete a thread to prevent this error from occuring?
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LOM

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has anybody solved the problem? i got the same "there are no messages in your selected timeframe".