I’m frustrated

Folders missing and unable to to select All Users

I am having 2 issues in 5pm that I can not resolve and I was hoping someone could help.
1. I sorted the projects and tasks in my account by a particular user and now I don't see the option to look at All Users anymore.
2. I sorted the projects and tasks by Name and the folder structure disappeared. I can't unsort the projects/tasks and I don't have any of my task folders anymore.

If someone could please help it would be much appreciated.
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