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Christina December 16, 2014 10:40

7Notes 3.2.1 slow responsiveness on ipad A1460

Hi
Firstly, thanks to the development team for repairing issues with 7notesHD Premium using ios8. I am now using it but the text converts very slowly, scrolling is slow and sometimes does not appear when I have written the letters with my stylus. My documents are very long, many pages and I am wondering if it is a memory issue on my ipad. I have noticed with shorter documents I don't have the same issue. Any ideas or recommendations to improve performance with longer documents?
Thanks
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  • EMPLOYEE
    Toshi (7notes Community Assistant) December 16, 2014 23:47
    Hi Christina,

    Thank you for getting in touch with us.

    The reasons that we know of for larger documents slowing down is a lack of memory in the device (e.g from running other applications alongside 7Notes).
    To resolve this you need to restart the device and then retry 7notes before using other applications.

    Handwriting and drawings eat more memory than typed characters.
    The shorter your note is, the better you have the performance with the 7notes apps.

    Thank you for your understanding.
    Toshi
    Comment
    good solution! good solution! (undo)
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