Help get this topic noticed by sharing it on Twitter, Facebook, or email.
I’m anxious
cassie September 29, 2012 14:24

7notes "not compatible" with kindle fire

I just bought a Kindle Fire. When I went to get 7notes, it said "not compatible with your device." Being new to tablets & since it said it MIGHT not work, I bought it anyway. It won't even download to fire! I can't find answers anywhere. Please help!
1 person has
this problem +1
Reply
  • EMPLOYEE
    Toshi (7notes Community Assistant) September 30, 2012 04:32
    Hello,

    Thank you for getting in touch with us.

    Did you buy Kindle Fire HD?
    Right?

    According to Amazon, for our app to work on the new Kindle Fire tablets,
    some modifications should be made.
    But we have not started considering to make our app available on the
    Kindle Fire HD.
    I will let you know if we have any progress.

    Best regards,
    Toshi
    Comment
    good solution! good solution! (undo)
  • (some HTML allowed)
    How does this make you feel?     Add Image
    I'm

    e.g. sad, anxious, confused, frustrated happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned

    Cancel
  • cassie September 30, 2012 12:48
    I did not buy the HD. I bought the regular Kindle Fire, but it's the 2nd generation. It's the new $159 USD version.

    Is there a way/place to download 7Notes for Kindle Fire outside of Amazon? They let me buy it, but I can't even download it to my computer to try to "side load" it. I've tried everything I could think of. I even tried downloading a version onto my phone, then uploading it. Unfortunately, it was not the Fire edition, so, of course, it didn't work.
    Comment
    good solution! good solution! (undo)
  • (some HTML allowed)
    How does this make you feel?     Add Image
    I'm

    e.g. sad, anxious, confused, frustrated happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned

    Cancel
  • EMPLOYEE
    Toshi (7notes Community Assistant) October 01, 2012 02:33
    Hello again,

    There is no way to download the app outside of Amazon.
    I wonder why our app can not be downloaded on your device.
    I will ask Amazon.

    Toshi
    Comment
    good solution! good solution! (undo)
  • (some HTML allowed)
    How does this make you feel?     Add Image
    I'm

    e.g. sad, anxious, confused, frustrated happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned

    Cancel
  • EMPLOYEE
    Toshi (7notes Community Assistant) October 10, 2012 00:17
    Hello,

    Finally I got an answer from Amazon.com:
    ---
    Hi Toshi,

    Thanks for writing in.

    Your app, 7notes for Kindle Fire, is now Approved for all Kindle tablets.

    When an app is in the "approved" status, it has passed the technical testing portion of the submission. It's now moved on to the content team, where its product information page is being developed. Depending on the app, this process time can vary. Once the status says "live" in the Amazon Mobile Apps Distribution Portal, the app will be available for purchase on Amazon.

    Best regards,
    ...
    ---

    Could you try to purchase the app again?

    Thanks,
    Toshi
    Comment
    good solution! good solution! (undo)
  • (some HTML allowed)
    How does this make you feel?     Add Image
    I'm

    e.g. sad, anxious, confused, frustrated happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned

    Cancel