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Each time I try to use the convert function, 7notes HD Premium crashes after I tap to confirm the first match - so I can't convert my handwritten notes at all.
iPad 2 32gb ios 7.1
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I’m
Frustrated
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Hi Scott,
Thank you for getting in touch with us.
The problem may come from shortage of memory in your device.
Please try to shut down your iPad.
Best regards,
ToshiComment -
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I’m
confused
The issue appears to have been with a particular word. After I deleted the word the conversion worked just fine for the rest of the text (of which there was a lot).-
Hi Scott,
Thank you for replying back to me.
Do you have the original note which you can have the problem?
If so, please send it as the 7notes format document to eninfo@7knowledge.com.
Thank you,
Toshi -
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Unfortunately, I have long since removed the note in question.
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Hi Scott,
Next time you have the same thing, please send your note to us.
Thank you,
Toshi -
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EMPLOYEE
