Hi,
We recently subscribed to Evernote Business at work. Previously, I was using 7NotesHD with the Evernote add on to move notes from 7Notes into Evernote. Now that I have upgraded to Evernote Business I get the following error message when I try to log in to Evernote in 7Notes in order to move notes "Evernote login failed. Check the settings". I know I am using the correct login settings, as these remain the same from my previous Evernote account.
Does 7NotesHD simply not work with the Business version of Evernote?
Laura
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Hi Laura,
Thank you for your report.
According to our dev team, the authentication API for Evernote has been updated. We need to build our apps with the latest API.
The dev team is working on this.
For the time being, please use [Connect] > [Send to Application] > Select a file format (Text/PDF/Image/7notes Document) > [Open in Evernote] to save your note in Evernote.
Thank you for your patience.
Best regards,
Toshi -
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This reply was created from a merged topic originally titled
Evernote extensions failing to authenticate (July 2103 update).
Since the last update I get an authentication error using Evernote extensions. I have tried on both an iPad and iPad mini on multiple networks where everything worked last week. I can authenticate to Evernote directly so my username and password are correct.
I read all the other comments related to this. It is not a protected network problem and deleting then reinstalling both 7notes and Evernote extensions did not solve.
I use this feature of saving to Evernote all the time so losing this ability is a big disappointment.-
Hi Rex,
This comes from the API update of Evernote.
Our dev team is fixing the problem.
Thank you for your patience.
Toshi -
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Toshi, thanks for your very rapid response. I hope you will let us know when you have a timeline to correct.
I give you high marks for responsiveness. -
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This reply was created from a merged topic originally titled
Evernote Add-on Installation Error.
Just purchased 7NotesHD, and then purchased the in-app Evernote add-on. Settings window indicates it is purchased, but text ("Purchased") is in red and I'm unable to log in to Evernote through the app. Error message keeps stating "check settings". Help.-
Hi John,
I moved your post from Note Anytime to 7notes' community.
The problem comes from the API update of Evernote.
Our dev team is fixing the problem.
Thank you for your patience.
Toshi -
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This reply was created from a merged topic originally titled
My 7notes was connecting to Evernote until yesterday, now it will not log in. What is wrong with this app..-
Hi Cary,
The recent API update in Evernote causes the problem.
Our dev team is fixing the problem.
Thank you for your patience.
Toshi -
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To all,
Our dev team fixed the authentication problem.
The app has been passed by the QA test.
The app will be released and under review at the Appstore soon.
Please wait for a while.
Toshi -
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To all,
7notes HD Premium/7notes HD has been released.
Please update the app on your iPad.
The release includes the bug fix for the Evernote authentication problem.
Thank you for your patience.
Best regards,
Toshi-
7notes/7notes Premium has been released, too.
Please update the app on your iPhone/iPod.
Thank you,
Toshi -
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Thanks for resolving this in a timely manner. All is now working as before.
Rex-
Hi Rex,
Thank you for your message.
Toshi -
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