Have you noticed a problem where in ios7 words get split up as you write and they are transcribed?
As I enter in words to be transcribed using e handwriting input I have noticed a frequent problem that has started after upgrading my OS to ios7. Quite often words are now split up into sub components instead of solid words as intended.
-
Hi Paul,
We have released a update version.
The update includes some bug fixes for iOS7.
Please update the app from Appstore.
Regards,
Toshi -
-
Hi Toshi
I had already updated according to the updates area of the AppStore.
Kind regards
Paul-
Could you try to shut down your iPad and restart it?
Toshi -
-
-
-
-
-
-
Hi Toshi, I have tried restarting the iPad which didn't make a difference. I then deleted and reinstalled the app and it know works as before the iOS7 upgrade. Thank you for your quick and considered responses
-
-
Hi Toshi, I am sorry to say I wrote too soon - the problem has re-appeared whereby words are being split as they are transcribed.
-
Hi Paul,
Could you attach an image file of your handwriting input?
Toshi -
-
-
-
-
I have the same issue. My iPad 3 and iOS7 are updated but still get spaces. The spaces appear only after the second word or more is hand written. I tried making 5or 6 changes in the setting but no change. Very frustrating. If I type one ward at a time it's fine.
-
Hi Manuel,
Did you upgrade to the latest version?
The update includes some bug fixes for iOS7.
If you have done this, please try to clear history.
[System Settings] > [Dictionaries] > [Clear History].
Regards,
Toshi -
-
-
-
-
Clearing the history did seem to fix the problem, but I got no response clicking done or cancel afterward. I had to close the app to use it again.
-
Hello again Wyatt,
You are right!
I will pass this issue to our dev team.
Toshi -
-
After a handful of tries I did get done to work, but I'm still having the word splitting issue. :(
-
-
-
-
-
I am having the same issue. I am a physician using the program for charting patient notes every day and this is becoming frustrating.
-
-
-
Sometimes that is the case for me, but in many instances it is not. See examples below:
http://i.minus.com/iKHcrF6aP4q5Z.jpg
http://i.minus.com/iHrQD4HUNbLJN.jpg
http://i.minus.com/iQnqparuIr93R.jpg
http://i.minus.com/ipo6WicP0HK8P.jpg
http://i.minus.com/ibxtYYrYs77GM6.jpg
I wrote like this before without problem. The recognition seems to have worsened since the last update. -
-
Hi Wyatt,
Thank you for your useful samples.
But I could not reproduce what you had.
Could you send 7notes format files to eninfo@7knowledge.com?
You can export a note from [Connect] > [Send E-mail] > [7notes Document].
Thank you,
Toshi -
-
-
-
-
Hi Toshi, I have found the problem is worst when its difficult to write a word in (a) continuous cursive script*, (b) when entering the screen advance (grayed area) and (strangely) (c) when trying to write a time in 24 hour format (eg 21:00).
Writing more widely does help but does not overcome (b) and (c).
*Particularly a problem with the grayed screen or text advance area.-
Hi Paul,
Your handwriting for 24 hour format was working before?
This is because numbers and a symbol (:) are mixed. 7notes does not recognize such text well...but my handwriting works well with such format.
Please show me your handwriting.
Regarding the gray area, do you mean the auto advance stops?
It should stop if the input is longer than the maximum length of handwriting.
Toshi -
-
-
-
-
I write notes as I talk to patients in my office, and this interferes with the flow of the conversation because I have to fix the handwriting recognition errors as I am writing. It is a particular problem when the second word I write begins with the letter "o", but it is a big enough problem in general. The word splitting does not happen with the first written word, but often with the second or third.
I have already tried the solutions proposed here already. My handwriting input has not changed in its letter spacing. This is a software problem, and I would be grateful if the company would acknowledge it and fix the problem.
Thanks.- view 1 more comment
-
-
Toshi, is the company planning to fix this soon? I have come to rely on this very heavily. It was a very good product until this started happening, and it is clearly a complication of the new operating system upgrade. Thanks,
Jamie -
-
If I can reproduce the bug, I will pass it to our dev team; actually I have already talked with our dev member about this. Then they will be able to fix the bug.
I know this is urgent. So far they cannot reproduce the problem, either. If we find the problem, we will release a update version immediately.
Thank you for your patience,
Toshi -
-
-
-
Hi Toshi, the software recognition in 7NotesHD has deteriorated quite significantly. I have been using it very successfully since December 2012. Ironically, Note Anytime's recognition is as it was before IOS7.
I used to use Writepad which remains unaffected by the IOS7 upgrade.- view 1 more comment
-
-
Hi Toshi
As you can see from the above comments I did this (deleted and reinstalled the software) some time back when the problem originally started.
It made no difference to the performance of the software.
Paul Filing -
-
Oh! you are right. I missed what you wrote.
Our dev team is investigating the problem.
Toshi -
-
-
-
Hi guys,
Our dev team have identified the problem in the app.
We are going to update the app soon.
Please wait for a while.
Thank you for your patience,
Toshi- view 1 more comment
-
-
Have you found anything Daniel? I haven't found any other app that does hand written to text and/or Evernote integration.
-
-
Writepad is the next best I have found and started using.
-
-
-
-
I see the same problem. It happened occasionally previously however it happens with most entries (particularly starting with a or c though others are included). Additionally, when I try to slide the "words" together, 7notes will not join the letters into one word. This happens on a regular/routine basis.
Two other recommendations:
1. Please insert a tab button (standard 5 character spacing). I use this to take notes and spend too much time "spacing" to keep my notes organized.
2. The program easily recognizes spacing between words but does not recognize when I try to include a space after a special character such as ). I have to stop my writing, enter the text to add a space manually.
I do really like using the hand written to text function - keep improving it. Most importantly, please solve the first issue quickly as it is enough to make me go back to paper-
Those other two recommendations would assist me as well. Good ideas Mike!
-
-
-
-
-
I have the same problem, Any
idea of a time frame? This programme is completely useless to me until the bug is resolved. Very frustrating!
Can anyone recommend an other app that I can start using?
Thanks,-
Hi Daniel,
Thank you for waiting long.
Regarding this issue, we have three apps to be tested for release to Appstore.
This is not a trivial bug because iOS7 was a big change.
So it take a time to release the apps; our dev team is working hard.
Thank you for your understanding.
Regards,
Toshi -
-
-
-
-
I've been watching this and other forum discussions on the subject. The change to ios7 has caused exactly the same problems for me and it is seriously affecting my work as I have come to rely on 7notes hd for handwriting to text note taking in meetings. How long off the bug fix now?
-
Hi Tony,
Our QA team is now testing the fixed version; they are testing three different apps. Please wait for a while.
Best regards,
Toshi -
-
-
-
-
Wrtepad have already made two update since os7 was launched. I cannot understand the amount of time which has lappest since this bug was first identified. I for one would like a refund as your product is unusable!
-
-
Hi Guys,
Our QA team has finished testing all apps.
We have just released the apps to Appstore.
The update version is coming soon.
Thank you for your patience.
Toshi -
-
Hi Toshi
7notes is now back to it's no1 transcriber status - well done, the wait was worth it. It is back to better than Writepad (even after it's revamp).
Kind regards
Paul Filing-
Oh, our release was approved during I slept!
Thank you, Paul.
Toshi -
-
By the way, on the new iPad Air the speed is now very swift and transcription very accurate making writing using 7notesHD very efficient
-
-
-
-
-
EMPLOYEE
1Hi guys,
7notes Premium 2.0.8 and 7notes HD Premium 3.0.10 are available to download in the Appstore. I believe that the versions solve your problem.
Thank you for your patience in waiting for the release.
Best regards,
Toshi-
Thanks Toshi & Dev team, the word splitting is gone. I hope there is a fix coming for spaces to show up for special characters (& and - for me). I've also noticed the program responds slower than before the update. Sometimes it doesn't detect pressure from my styli. I might try cleaning my case to see if that's contributing to the problem.
-
-
Also, strangely now whenever I write iPad it is converted to iPod. That's new.
-
-
-
-
Loading Profile...



Twitter,
Facebook, or email.





