The most recent version of 7 Notes Premium is no longer working on my ipad 3, ios 6.1.3. Please help.

Edit Subject

This reply was created from a merged topic originally titled
The most recent version of 7 Notes Premium is no longer working on my ipad 3, ios 6.1.3. Please help..

When I open the program it doesn't allow me to exit to list, create, or delete a new note. It's "frozen" and the "done" and "list" buttons are inoperable.

I've deleted, updated and reinstalled the program and the problem persists. I am not using the free version but the paid version.

Hello,

Thank you for getting in touch with us.
I moved your post from Note Anytime to 7notes.

I wonder why you have not migrated to iOS7.
Do you have any reason?

When our customers have a problem, we always ask them if they are using the latest version of our app and iOS to fix the problem.

Best regards,
Toshi

Thank you for replying so quickly. 7Notes stopped working (in the manner already described) before I upgraded to the newest version. I only upgraded the app assuming it would fix the problem. I have no desire and no plans to upgrade to ios7. I would like the version of the program I bought to work on the machine and ios version I bought it for. Thanks so much for your help.

Hi Leighann,

I'd like you to do one thing.
Could you shut down (power off) your iPad and restart it?

Your problem looks like a memory problem.

Regards,
Toshi