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Action List Missing Label

I have a !Waiting on label.
When select my inbox, on the top I see a waiting button that list !waiting on and all due date items, then a waiting on button for the action list, but Waiting on does not appear on the pull-down list.

My questions are:
1. How can I control (add or remove) the wait button
2. How can I fix the action list so Waiting on shows up

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