Help get this topic noticed by sharing it on Twitter, Facebook, or email.
I’m frustrated

New Compose frame loses focus on Recipients box

I just bought AIB+ using your Cyber Monday deals, and am enjoying it thoroughly. I also updated to 4.0.4.44, which seems to work quite nicely with the new Compose frame.

Unfortunately, AIB seems to break the natural workflow in the new Compose frame. To be more specific, when I start composing a new email, AIB takes the focus away from the Recipients box (presumably to add all its UI elements) and never returns it. I now have to click back into it before I start typing a name or email address.

Initially, I thought this only happened with the "c" keyboard shortcut (which I use almost exclusively). However, I've now confirmed that it happens when clicking the button also. And I can also confirm that it happens both in Chrome and Firefox (under Windows).

AIB's such a wonderful tool. Please fix this so it doesn't become a hindrance instead of a help! Thank you!
2 people have
this problem
+1
This topic is no longer open for comments or replies.
  • Andy Mitchell (ActiveInbox Founder) November 27, 2012 17:45
    Roberto, you are a tremendous detective!

    Almost everything you've observed is true.

    So that Compose Frame is very complex, and the only way I can get the Action Bar to render correctly (without the initial issue we had of lots of flickering/scrolling) is to trigger a fake "window resize" event in Gmail, which magically fixes everything.

    EXCEPT it causes the To field to lose focus.

    I wrestled for hours with different techniques to try and get focus back, but due to the aforementioned complexity, nothing that should work actually did.

    I'm slightly embarrassed to suggest this, but until I have my lightbulb moment, there is only one tip I have... muscle memory.

    If you get used to pressing 'c' then 'tab' it works fine. And actually it's not a bad flow. Not perfect, but a quick remedy until I can sort it.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited

  • I’m thankful
    Andy, thanks for the prompt reply. I continue to be amazed by your team's awesomeness! :)

    I'm a developer (not so much web stuff lately, though), so I can relate to the challenges you face. That's why I tried to make my bug report as detailed as possible.

    I really appreciate your suggested (temporary) fix. It works beautifully, both in Chrome and Firefox. I don't know why I didn't think of tabbing around before (though it may be because the tab order in Gmail can be puzzling, and it's not highlighted by default.

    Muscle memory works beautifully, and I'm happy to put it to work as long as I know this fix is temporary. Keep up the great work!
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited

  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited