Switch active inbox accounts

Hello - first of all, I'm really liking the beta - good work. (Still waiting on that mobile though ;D).

My scenario is that I did some contract work through a personal name@mydomain.com which is a Google Apps account. I'm working somewhere else that is now name@mywork.com, which is also Google Apps. I'm no longer using my personal account for work stuff, so I don't need Active Inbox on it. I do, however, need it on my work account. I tried to add it as a secondary, but it only allows gmail addresses.

At the end of the day, I would like to switch my premium subscription to name@mywork.com if I have to choose between the two. Can I do this?

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  • Hello

    You can change the email address that's on your account - just log into your account page here: https://www.activeinboxhq.com/account...

    You'll need to log in with your current primary email address. Please note that we've changed the secondary email works. You can now have either:

    * 2 x @gmail.com email addresses per licence or

    * 1 x @gmail.com email address and 1 x Google Apps email address per licence.

    It's no longer possible to have 2 x Google Apps email addresses per Plus licence. You need to have the @gmail.com email address as the secondary email address as our system won't recognise a Google Apps email address as the secondary email address.

    Let me know if you need any more help!

    Lisa Reynolds
    AIB Support
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