Acrobat 9 Pro Will Not Allow Deactivate/Uninstall (with or without disk)???

  • 3
  • Question
  • Updated 8 years ago
Adobe Acrobat 9 Pro will not allow my IT Representative to deactivate? It must be uninstalled/deactivated because I have a new laptop and need this application asap. Please can someone help us?

Even with the CD in the machine the error message is as follows:

“The Installation source for this product is not available. Verify the source exists and that you can access it.”

The IT Rep also tried to run the Install from the CD and got the same message. Does ANYONE have a solution, please.
Photo of lovenrockets


  • 5 Posts
  • 0 Reply Likes
  • frustrated

Posted 8 years ago

  • 3
Photo of Foothold


  • 38 Posts
  • 0 Reply Likes
Lovenrocks, if you haven't gotten this resolved yet, try the facebook conversation we've set up...Adobe is working with customers who have yet to become happy customers, and they are getting their issues resolved fast. Give it a try Urging Adobe to improve poor service