Acrobat X Pro 10 extension for Firefox 4

  • Problem
  • Updated 3 years ago
My Acrobat X Pro 10 extension (WCFirefoxExtn) doesn't work with Firefox 4. Any ideas on how to solve the problem? I've tried to reinstall my Acrobat X Pro 10, but it didn't make any difference.
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Dimi Chris

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  • sad

Posted 4 years ago

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Scott Worthington, Employee

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Hi Dimi,

This version of Firefox was just released and we have not as yet released any updates to the plug-in for this version of the browser.

Any resolution we would have at this time would be tied to potential updates to the product in the future.
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Dimi Chris

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Thank you very much for replying to my message! I guess you're right, it's probably too early to wait for a solution. I'll have to wait for an update then. Have a nice day!
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Fabrizio La Rosa

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In the past few months Mozilla has made available 12 public beta versions of Firefox 4: in this time frame the "advanced" users could take a look or even start using the new version of this excellent browser (and so I did, Mozilla's beta are usually more stable than final releases of others) and the developers could start updating their extensions (and most of them did it). Two days ago they officially released the final, stable release of Firefox 4 but the Adobe Acrobat plugin is still broken.
I don't agree at all with your "we wait because Mozilla could update Firefox" policy ... do you plan to release a new version of the plugin only when the browser will have no further updates, thus when it will be so old that Mozilla will release Firefox 5?
If all extension developers would adopt your ultra-conservative policy Firefox 4 would have no working extension at this moment, while I had most of them working even with the beta versions of FF4. And I'm talking about free extensions, while we pay to have an Acrobat Pro license.
Come on Adobe, spend a few working hours of one of your developers and give a refresh to this plugin!
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ejuhl

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+1 Faabrizio.

FF4 should be no surprise to Adobe at all. Google it.
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Fabrizio La Rosa

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This comment is just to make my mood public.
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ejuhl

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You go Fabrizio.
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juanddelgado

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Is it that hard to update the Add-on? How many more months should we wait?

Using the Acrobat PDF printer, using another browser, of going back to an earlier version of Firefox do not work as feasible solutions for two reasons:

1. The Adobe PDF Printer doesn't do the same job as the Add-on. For example, the text recognition feature is not built-in the printer function, and the post-printed text recognition simply deliver a very poor and distorted text recognition output.

2. Although you can overpass this issue by installing other browsers or by going back to an earlier version of Firefox, why giving up to the whole improvements in speed, security, and versatility reached by Firefox 4?

To me it seems that, by delaying the Add-on update, Adobe is forcing its users to find a better alternative that support their browser preference, while providing full functionality in PDF conversion.
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Fabrizio La Rosa

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So we finally got Firefox 4 support with the Acrobat X 10.1 update, great!
But Adobe must always prove its way of doing things in a very invasive way: they dropped the "proprietary" status bar introduced in Firefox 3 just to display a single button for the Acrobat Web Capture plugin, and is a good thing ... but now after you install the Acrobat 10.1 update your Firefox 4 toolbar is reset to its default buttons and guess why? Adobe had to put the Web Capture button in YOUR toolbar, no matter if you really want it or if you (like me) had customized your Firefox toolbar, what's important for you is not important to Adobe!
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Dimi Chris

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Thank you for letting me know it! They actually did include an extension for Firefox in the latest update! Finally! :)
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Fabrizio La Rosa

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The plugin ceased working when Mozilla released Firefox 5, I actually have Firefox 6 and version 7 is about to exit its beta stage.
If Adobe plans to leave this plugin in its current "abandoned" state it will be useless for most Firefox users.
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Fabrizio La Rosa

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After updating Acrobat Pro to version 10.1.1 the web2pdf extension is finally working with Firefox 6.
This time I have to say thank you to Adobe.