When using Adobe Flash Player 10 why is there high cpu/memory usage (100% utilization)?

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  • Updated 4 years ago
I recently upgraded to a newer version of Adobe Flash Player 10, and it has a nasty habit of using 100% of the CPU all the time, whenever viewing flash videos. What's up with that? Seriously the video quality isnt that great to be using anything near that...and some part of Flash is hogging up all the cpu. It is quite annoying, and much older versions of Flash never did this. Even using a high-end cpu, Adobe Flash Player does this, causing freezes or very bad video performance.(Usually resulting in force closing the internet browser, both Firefox and Internet Explorer it happens.) Even in videos that are not of high quality the cpu usage is very high, along with memory usage. (cmon adobe what happened to releasing a stable working version - not some unpredictable cpu-memory hog?)

A lot of people are complaining about this...Is there a fix being worked on in future versions?
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mGin

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  • furious!

Posted 8 years ago

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bao

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Hi,

I am from adobe and I am looking to reproduce this issue internally. Can you provide with more specific info? (i.e. machine configuration and the video you're viewing) We also have an external bugbase you can submit your bug to. It's available here; http://bugs.adobe.com/flashplayer/

Thanks in advance.
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Dman

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Lol... not just v10, v9 too.
Try this page: www.bacardi.com, then enter a valid drinking age, press enter, and watch the cpu peg at or near 100% on the next page. Happens in IE and FF (any version). I think its a good test case for your performance team over there!
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salilp

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Hi bao,

I looked at the bug db and there are a number of outstanding bugs for high CPU utilization with Flash Player. It's not very hard to reproduce. So any resolution on this?
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Danny

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WOW! i have a quad core cpu and that almost maxed out 2 of the cores 89% and the other 2 cores went up to 60%. that's crazy
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dingothemanslayer

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As did freaking mine, I'm bout to boycott Flash, this has been a problem with games and videos for a LONG LONG TIME
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Brade

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This has been happening on Pandora radio as well (mainly using Safari), but it's intermittent.
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Corey

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i thought i was the only one having these problems its nice to know that im not. i really hope that adobe fixes this bug to 100% CPU is ridiculous
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Brad

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Same Problem! I can barely scrape out youtube on normal video quality, but going up to high quality or HD sometimes even means a forced shut down if I can't regain control of or close IE. I have a 2.4GHz processor..... I can download a video with better quality and watch it just fine, but ANY flash app causes massive amounts of CPU usage. However, my friend running xp on a laptop with a 1.8GHz processor can watch HD youtube full screen. My only two guesses would be interference with Vista or with with AMD graphics cards... looking around I have found a lot of AMD users reporting the same issues.
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salilp

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Hmm, I'm WinXp Pro + Intel laptop with an intel graphics chipset. So I'm not sure the issue is limited to the AMD chipset.

Bao, can we get an update on this pls?
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Danny

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I forgot to add i am using windows xp and the cpu is a AMD Phenom x4 - 3.8GHz but its clocked at 4.2GHz per core and this flash is bogging it way down. at times it maxes it out all four cores at 100% it should not be doing this at all not even close.
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Blairio

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I see this happening on all sorts of pages with Flash embedded. Movies or not, FF3 or Safari 3 or Safari 4 Beta on the OS X Leopard
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TonyZi

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We need update, please...you can't listen to mp3's without them clicking and popping while you are surfing!
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Milo Swerve

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Same issue, all browsers.

There was a story years ago that Intel and Microsoft had a deal that Microsoft would keep bloating their software so Intel would sell new chips. It seems with the browser being a much more used component of day to day computer use that Intel needed a new friend. This is why Apple is always hesitant to support Flash. It's bloat. Why does Acrobat need to be nearly a GB install? Adobe is clearly Intel's new buddy.
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Danny

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I got this problem fixed on my computer. I removed ALL adobe programs the searched my computer for any left over adobe files and I found a lot of them, I shredded them them. then I restarted my computer. then ran another search and I found a few more adobe notepad files. I shredded them too. then restarted my computer again, and again I ran another search and found nothing. then I went to adobe's web site and got the newest flash player and saved the file to my desktop. then searched for the flash player patch. and saved it to my desktop too. Then closed the browser. cleared the browser's cookies and history. Then restarted my computer. Installed the flash player. restarted my computer Then installed the patch. restarted my computer again. now my CPU is running at 10% to 15 % on www.bacardi.com. before it was running at 98% It worked for me. Hopefully it works for you too?
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liz

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I have CS4 installed; there is no way I am installing all of that just to improve Flash's performance. OTOH, it's like my whole computer is being taken hostage. I've just installed 4 GB of RAM today and I'll see if things improve.
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Bronnster

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No excuses! I signed up just to state a comment. This version of Adobe Flash IS the problem! Ram hog. Not websites, browsers, computers, GPU's, CPU's, or anything on the user's end. This is a flash version problem. Your problem.
Too many sites depend on Adobe flash and your killing them! Forget about watching HULU, Youtube, or any other dependant site without frustration from loading...its ridiculous! I have brought this issue up on many forums trying to fix the latency issues from websites...troubleshooting all the above stated end user issues...blaming sites, my computer, my ISP...and all this time its your stupid flash player that is the problem...universally! Fix it!
I've spend weeks trying to troubleshoot this and all this time it was your idiotic upgraded flash version! If there was an alternative I'd download it in a heartbeat! The sad part is, you know it! This is why you ignore our complaints as long as you can by sending us in absurd directions...sending us to sites telling us their to blame or our computers or our ISP's connection! Enough! The problem is your flash player! Get it?! Stop telling us on other forums its our end or the websites end.
I hope that you will begin to get letters and calls from everyone who is losing revenue that depend on Adobe flash via their websites. Maybe when your bottom line gets put at risk, maybe then, you'll stop making us chase our tails! For crying out loud, Fix your damn program!
Bronnster
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salilp

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I wonder if there is a way to make someone higher-up aware of this issue?

There's a number of bugs posted in the Adobe Bug Database, so clearly, that doesn't help.

Maybe point them to this GetSatisfaction post, the bugs in the db? And they could push the right buttons? We'd be doing the whole WWW community a big favor!

How about Shantanu Narayen (CEO)? Anybody have his email address :-) ? I'm sure he could get it fixed, if he knew. And maybe he already does, if he's a fan of youtube or Hulu (or even Bacardi :-) )...
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droL

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I've been doing research about this problem for weeks because i have also experienced it with my vista home premium laptop. Just recently, I have finally found the solution, well at least for my laptop. The problem is not my browser or my OS or my pc's memory. The problem is caused by authorization for flash player.

Read the link (posted below) carefully and follow the steps accordingly. If you have already done steps 1 through 6 with your computer, you can go straight to step 7. Please remember that steps 1 through 6 are only preparations for step 7 onwards; they are to be done to make sure steps 7 and up will work properly.

http://thetechangel.com/blogberry/200...

PS: I am not the author of that link, so please thank the respective site owner if you find the procedure very helpful.

Please let me know also if the link solves your problem. I am sharing because Adobe seems unable to provide solutions to this, and I don't want to hear people suffer.
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bao

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Sorry for the lack of updates. Be assured that your comments do not go unnoticed and we are diligently working on this issue.
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salilp

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Hi Bao,

Any ETA on a fix?

Thanks!
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Rubin

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I have the same problem... I have amd 64 bit 3500+ with 512 MB DDR RAM ... After I installed flash player 10 every flash animation is a nightmare for me... uses 100% cpu. I downgraded to flash player 9 and still uses 100%.. So, the version 10 probably leaved some files..
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Proggie

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droL, no need to keep posting the same thing over and over (I get an email every single time someone replies to this topic). One comment was enough. With so many posts people will start skipping your link thinking it's SPAM.
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droL

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@Proggie.....gee, thanks. I didnt realise that....i was posting comments individually...im sorry.
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Kyle

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this is bad! it has killed my web browsing experience! there had better be an update soon!
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Sean

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I have the same problem on this 64 bit AMD 4000+ with 2.5 gig of ram running Vista, flash videos using 60-70% of my CPU. My old 1.5 ghz sytem running XP with 500 meg of ram doesn't have any problem at all.

Please get this sorted out as it is seriously getting on my, and it would appear many other peoples, nerves.

I'd very much like to watch youtube, etc without listening to my CPU fan desperately trying to keep the thing cool.
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nodame 22

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I have the same problem , mine is vista,2 gig intel core 2 , 4 gig of RAM.. and my browser (with flash 10 player) crashed all the time...I tried all web browsers; safari, IE, FF.. no different...
Please help!!!
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Yin Hau

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I have same problem oso. I am using a 2.6Ghz Intel processor PC.

The adobe flash player kill my FF i was often forced to end the FF and restart it. But thanks to the FLASHBLOCK plugins now I suffer no more. I recommend you all to use it.

Anyhow I come here looking for a block for yahoo messenger flash AD. It kill my yahoo messenger.(I just end task it, 100% usage!!!!)

So adobe flash team you see that your flash player actually annoy many of your user? Feedback to your big boss and get his attention that this is the utmost issues. Solve it or face losing more your user!
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listeninear

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I have a Gateway MT3422 which is known to die from CPU heat. I have noticed a lot of these laptops dying recently. Could it possibly be from flash overheating the CPU? Just wondering.
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Ashley Williams

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Same problem. Running 1.83GHz Macbook Pro, OSX 10.5.7, Flash 10.

Videos (i.e. Youtube, Vimeo) are the worse, Vimeo for example is around 60%, and around 95% when full-screen. Youtube (lower quality compared to vimeo) is around 50%.

I have no idea what the hell your problem is (this is a very known problem — did you guys test on an 8-core Mac Pro or something? Because I find it hard to believe this issue didn't get noticed before you built and released the first public build...), but you need to get it sorted.
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Jason

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It's deplorable. Hulu.com is just unwatchable on any level with this release - and this is on a HP 3.2GHz hyperthreaded, with 4GB memory. I get nearly 100% CPU utilization, and memory is hogged.
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Sigurdur Gislason

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I have two computers with this problem, A Dell XP pro. w. 2GB memory, dual processors and a HP - Vista with 4GB memory, dual processors. This is driving me mad, I have tried every trick in the book, uninstalling, reinstalling, removing, changinig browsers and sometimes I get some temporary improvements but in the end I get the same results, the browser, no matter if it is FF, IE or Opera will end up hoging all the CPU when running flash player. Maybe not right away but in after a few videos.
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MacManitou

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Only wanted to inform you guys that I am running Flash on a CoreDuo MacBook with 20% cpu on Safari 4 during single playback from tudou.com. Nevertheless I think there is a lot of room for improvement - even a simple 640x480 30fps MJPG stream (with is in my opinion the worst streaming video format) takes only 4-5% cpu on Safari.

So fix your cpu hog or you will be never ever on the iPhone ;)
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Atleee

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I have a MacBook Pro 2.4 with 4GB ram, every time I open a page with flash animations/videos on it it's just a matter of seconds before both fans run at full blast. I wish you would fix this as flash is EVERYWHERE now. My computer very rarely runs hot for any other reason and I really hate fan noise! So be nice and fix this for us, will you Adobe? I use firefox, but it's the same in safari too.
Edit: I run the latest updated version of os x leopard.
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Blairio

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For Firefox check out the Flashblock plugin
For Safari install ClickToFlash http://rentzsch.github.com/clicktoflash/
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Blairio

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For Firefox check out the Flashblock add-on
For Safari install ClickToFlash http://rentzsch.github.com/clicktoflash/
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Vincent C

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Same issue...
Try msnbc.com...
If you hide the video the CPU goes down put what is the point then...

Same for Explorer, Firefox and Chrome