registration error

  • Problem
  • Updated 6 years ago
  • Solved
i get a registration error every time i try to sign up
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bruce andreu

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  • sad

Posted 6 years ago

  • 2
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Ryan, Official Rep

  • 84 Posts
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Hi Bruce,

Are you attempting to create a username that contains special characters, punctuation, or spaces? That could be the cause (but it should specifically say that in the error message).

-Ryan
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bruce andreu

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No, I am just trying to register with a normal username. See attached image for the error message i am receiving.
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Ryan, Official Rep

  • 84 Posts
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Hi Bruce,

Thanks for the screenshot. I've passed it along to the team and hope to get an answer soon.

Sorry for the frustration. Hopefully we can get you up and running quickly.

-Ryan
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Ryan, Official Rep

  • 84 Posts
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Bruce,

The team is aware of the issue and is working on it. Keep in mind that if you continue to use the app without registering, when you are able to register later your prior activity will be assigned to the new account.

-Ryan
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Ryan, Official Rep

  • 84 Posts
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Bruce,

I'm told this should be fixed now. Please let me know if you continue to see the same errors.

-Ryan