Air advance music production suite activation of sonivox problem

Ive just got the Air Advance music production suite but i cant seem to activate the sonivox package. Internet activation throws up and error (error number 12002) and the manual activation option also fails as the sonivox webserver replies with an undeliverable error. i really want the sonnivox plugins i paid for as these were a big deciding feature for me purchasing the advance suite. thanks
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  • Hi Gary,

    Thanks for posting.

    Software authorization inquiries cannot be handled here on the forum but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Software Authorization Assistance inquiry with our Technical Support team by logging onto the AIR Music Tech Support page. Select Software Authorization Assistance from the drop down menu.

    or

    • For quicker support, call your nearest Support Office.

    Let me know if you have any questions!
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