Delete local license from a computer to authorize another one.

Hi I've installed on my Windows Pc the pugin suite sold with my MPC (Hybrid 3, Loom,
Vacuum Pro, Velvet, Xpand!2, Mini Grand, DB33, theRiser, AIR FX Collection Plus), the MPC Software initialy didn't recognize them so I was forced to rescan all, during this process they ask me authorization, but there was no way to save the license in iLok, because it looping ask me authirization, the only way was to save local license.
Now not only I'm unable to start my plugins, but also I can't deactivate the license from this pc and try with another.
Can anyone please help me?

Thank you in advance.

Gabriel.
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  • Hi Gabriel,

    Thanks for posting.

    Software authorization inquiries cannot be handled here on the forum but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Software Authorization Assistance inquiry with our Technical Support team by logging onto the AIR Music Tech Support page. Select Software Authorization Assistance from the drop down menu.

    or

    • For quicker support, call your nearest Support Office.

    Let me know if you have any questions!
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