I’m confused

Download Error

Hello there, everyone! A few years ago, I received a Alesis Q25 MIDI, and it came with Ignite. Today, I am trying to download the Ignite Installer on my Windows 7 laptop, and every time I try to visit the download site, it will crash and tell me that the form ID was not valid. I put in my product serial number and my name and information and everything else, and it just gives me an error now. a lot of help is needed, and I am very frustrated. if anybody is having the same problem, or knows how to fix this, please let me know! Thanks everyone!
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