I’m pissed about wasting money on aiep3

Hybrid presets just dissapear with no explanation

My expansion packs for hybrid 3 are properly placed and located, then just dissapear.....no trace they were ever there. Not even that but sometimes the expansions don't show up in VIP or MPC correctly either. I find it ever so disturbing that this happens. I know of multiple situations where this can/should occur like installing an update to hybrid but other than that I'm lost. Any help?
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  • Hi Nate,

    Thanks for posting. 

    Where do you have your expansions stored on your computer, and when do you notice that they disappear? Can you also please provide me with your full system specs?
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  • So I have my expansions installed to the normal applications/hybrid/presets location and the dissapearing is completely random. It has happened upon updating hybrid and other air products which I totally get, but it has also happened completely out of the blue. Example: running hybrid3 and xpand and no problems, all my expansions pull up fine, exit the program and come back an hour later and go to MPC and they're gone. I look on the drive and the folders are just absent. It seems it may have something to do with VIP 3.1 plus as well. I can't imagine this is normal but I've kept an eye on it and there's no explanation that fits.
    System specs
    Late 2015 imac 3.3 quad core i5 6600 32Gb ddr3 1867 and Radeon m395 2TB fusion drive running Sierra 10.12.6
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  • That's very strange, Nate. Let's have you get in touch with your nearest Support Office for assistance with this over the phone. Log on to www.airmusictech.com/support to contact Support. Their contact information is listed on that page.
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  • Similar...
    I'm on Windows 10.

    So, I have 3 expansions plus the 5 that came with VIP 3.1 Plus.
    I CAN see and access the Expansion presets by clicking the computer screen Hybrid 3 - on the Plugin name. Then all the primary 01-23 banks show up, as well as all expansion library presets.
    However, they aren't added to the 1204 patch count that VIP downloads and thend sees. So, they aren't considered for searches or groupings (i.e. pads, leads, etc.).

    So, they seem to have 2nd Class status: available, but not seen and considered equally.

    Is there a way for VIP to see and compile the expansion presets with all the privileges of the 1204 original presets?

    Craig
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  • Continued...

    Also, the Expansion sounds don't show up on the main patch menu (left Column of PC Screen VIP window).
    There are still only the 3 screens (0-500, 501-1000, and 1000-1500 showing through 1204 (actually 1206 now for whatever reason). But not the approx. 1000 presets I added through 8 expansion packs.
    So, we can't see them on the left, can't search for the expansion (or USER!) presets in the Search field (top), nor do they show up in Categories (right).

    And I don't know how to see them or access them from the Akai Advance 61 screen either.

    Is there a way forward?

    Craig
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