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I’m confused

I can't register my product AIR Instrument Expansion Pack2.0.2, The website show some wrong information

I can't register my product by
My product is AIR Instrument Expansion Pack 2.0.2,
When I submit the information the website show that
as follow
Hi Liu!

Thanks for registering your copy of AIR Instrument Expansion Pack. We're sending a confirmation email to ********@***.com(my email address). Please keep this information in case you need to reference it in the future.

If you need to contact support for any reason, you can find our contact information here.

AIR Music Technology

But I haven't received any email from
and there are a string show on the top-left of the page,
the string is {"status":"FAILED","message":"Failed adding subcriber to the list"}
1 person has
this problem
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