Ignite Lag

Good morning,

I work in a school that is having an issue with the Ignite software, the issue is lag that the user is experiencing.

When the user is playing the keyboard and recording there is a noticeable lag in sound, the keystrokes are also not showing in Ignite when the lag is occurring, leading me to believe it's not an issue with the sound card.

The system specs for the users machine is as follows;
Windows 7 x64 Professional SP1
Intel Cote i5-6400 @ 2.7GHz, 4 Core.

The ignite install is a local install.

Troubleshooting I've done so far;
Reinstall of Ignite software, twice.
Rebuild of the computer.
Given user for Administration rights.
Update of all drivers on system.

Any help would be appreciated.
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