I’m frustrated

Ignite not playing sounds or clips, no sound

Help! Ignite is registering the midi controller input and shows the piano keys being pressed but the master sound levels are zero and I cant play any clips from samples
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  • Hi Collin,

    Sorry to hear about your issues. Can you please provide me with your full system specs? Have you tried uninstalling and reinstalling Ignite? Let's have you try running a Ccleaner scan:

    1. Uninstall your software and download Ccleaner
    2. Open CCLeaner.
    3. Click Registry.
    4. Click Scan for Issues.
    5. Wait.
    6. Fix Select Issues.
    7. Click Yes to create a ‘backup’.
    8. Click Save.
    9. Click Fix All Selected Issues.
    10. Run Steps 3-9 two or three more times until there are no issues found.
    11. This should have cleared out unnecessary files that may have been causing any conflicts.
    12. Reboot your computer.
    13. Reinstall the software.

    Hope this helps! Let me know if you have any further questions. 
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