Ignite recognises Alesis Control Hub as output but not input

Hi everyone. Following from my previous query, I've managed to get Ignite working by ensuring the files including all instrument files are on a USB stick instead of the SD card. The software is working well and I'm very happy with it.

However, I am currently unable to record audio. I am trying to use an Alesis Control Hub (which is actually the hardware I purchased that allowed me to get Ignite, which came as a free download with it). Ignite seems to recognise it as an Output device, but not as an Input one.

The system recognses my Alesis v25 keyboard for MIDI input, but the only option that ever shows in the Audio menu of the home page shows 'microphone' under input. Please see the attached screenshot that shows what the audio page looks like. As you can clearly see, the Control Hub has been recognised by the software, but there are no options apart from 'microphone' in the Input options. Am I doing something wrong? I'd appreciate any help, as I've found using Ignite for MIDI stuff to be great, but I really want to be able to record audio as well.
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  • Hi Aaron,

    Thanks for posting. 

    Make sure that your Control Hub is connected to your computer and powered on prior to launching the Ignite software, as launching Ignite then connecting your audio peripherals can cause them to not show properly within the software. Additionally, follow these steps below for your particular operating system to ensure you're set up properly:

    Windows 8
    1. Use the included USB cable to connect the Control Hub to your computer.
    2. Go to the Start Menu, click the lower-left corner of the screen to go to the Desktop.
    3. In the Taskbar, locate the Volume Control "Speaker" icon. Right-click the speaker and select Playback Devices.
    4. In the Windows Sound control panel select the Playback tab and select Control Hub as the
    default device.

    Windows 7
    1. Use the included USB cable to connect the Control Hub to your computer.
    2. Go to Start Menu  Control Panel  Hardware and Sound  Sound.
    3. Click the Playback tab and select Control Hub as the default device.

    Windows Vista
    1. Use the included USB cable to connect the Control Hub to your computer.
    2. Go to Start Menu  Control Panel  Sound. (If you don't see Sound, select Switch to Classic View, and the Sound Control Panel should become available.)
    3. Click the Playback tab and select Control Hub as the default device.
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