HI
A problem with Vacuum Pro 1.0.7 in Ableton Live 10 ... I can't get at the presets.
Clicking. R-clicking, double clicking etc. elicits no response from the Global or the Parts windows. Hovering over these windows produces the ToolTip "See Settings Menu" - but looking there I find no reference to presetsw, library file pathways, etc.. I was able to Save "Default" as "Empty", so the link to opening directories is there, but now can't change out of "Empty".
The presets are all there in folders, "D:\Program Files (x86)\AIR Music Technology\VacuumPro\Presets" and the Fresh Air Pack 1 in the subfolder "D:\Program Files (x86)\AIR Music Technology\VacuumPro\Presets\Expansions" ... so my problem is not having the presets, it is with the VST not opening any dialog to access these ...
Help?
Cheers
TobyB
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Hi Toby,
Thanks for posting. Sorry you're having issues with your plugin.
Can you please post your full system specs? Does this occur in any other DAWs? -
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Hi Bill
It's a tower, Intel i7-6900K @ 3.20GHz, 128 GB RAM 64-bit with Windows 10 V.1709 16299.248. Ableton 10.0.1 Build 2018-1-19.
The Vacuum Pro 64.dll is dated 26/20/25 12:08 23,416Kb, from VacuumPro_1.0.7_Setup 26/3/17 18>49 124,288 Kb.
I downloaded a version of Reaper 5.76 to try ... and it's the same ... plays the default A & B parts in the global default but no response to try to change these.
Cheers
Toby -
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Hi Bill
It's a tower, Intel i7-6900K @ 3.20GHz, 128 GB RAM 64-bit with Windows 10 V.1709 16299.248. Ableton 10.0.1 Build 2018-1-19.
The Vacuum Pro 64.dll is dated 26/20/25 12:08 23,416Kb, from VacuumPro_1.0.7_Setup 26/3/17 18>49 124,288 Kb.
I downloaded a version of Reaper 5.76 to try ... and it's the same ... plays the default A & B parts in the global default but no response to try to change these.
Cheers
Toby -
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Just to add - exactly the same problem with The Riser (V 1.07.1900) - no access to presets (which are there on my drive) - no drop-down menu's, nothing from the previous/next arrows - just stuck on "Default". Other AIR stuff (Hybrid, Loom, Strike, Structure, Transfuser, Velvet, Xpand) find their presets OK.
Ideas please?
Toby -
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Thanks for the additional information. Please try uninstalling and reinstalling your software if you haven't done so already. Let me know how this goes.
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I had done this previously, but try again ...
Uninstalled OK. Reinstalling now falls over looking for a file "Setup_unsigned" and won't re-install. This is from VacuumPro_1.0.7_Setup 26/03/2017 124,288 KB.
I went (eventually, after multiple irritating tries with multiple "Here is a link to manage your orders" emails) to my account to re-download, but there is only a register here of orders from October 2017, nothing from earlier including the Fresh AIR Pack (Order Numbers: 22887979762, 23279615562) so I can't re-download anything fresh either.
With this experience, I won't uninstall The Riser yet, on the assumption I will hit the same issue ...
MORE HELP PLEASE?
Cheers
Toby -
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Alright, let's have you get in touch with your nearest Support Office for one-on-one assistance with this. Log on to www.airmusictech.com/support to contact Support. Their contact information is listed on that page.
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Hey Toby, I have the same version of Windows 10 with Ableton Live v10.0.2.
Vacuum Pro v1.0.7 presets are working fine here.
The one thing unusual I noticed in your original post was that you are using "D:" drive for your "Program Files" folder.
My experience with plugins in general is that they can become unstable if you install them in other than default paths (on "C:"), or move content to another path after the install. This may be because of some hidden hard-coded default paths in the program logic (speculation).
Good luck! -