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HI
A problem with Vacuum Pro 1.0.7 in Ableton Live 10 ... I can't get at the presets.
Clicking. R-clicking, double clicking etc. elicits no response from the Global or the Parts windows. Hovering over these windows produces the ToolTip "See Settings Menu" - but looking there I find no reference to presetsw, library file pathways, etc.. I was able to Save "Default" as "Empty", so the link to opening directories is there, but now can't change out of "Empty".
The presets are all there in folders, "D:\Program Files (x86)\AIR Music Technology\VacuumPro\Presets" and the Fresh Air Pack 1 in the subfolder "D:\Program Files (x86)\AIR Music Technology\VacuumPro\Presets\Expansions" ... so my problem is not having the presets, it is with the VST not opening any dialog to access these ...
Help?
Cheers
TobyB
No access to Presets with Vacuum Pro 1.0.7 in Ableton Live
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Help anyone ... from AIR perhaps?
Cheers
TobyComment -
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Hi Toby,
Thanks for posting. Sorry you're having issues with your plugin.
Can you please post your full system specs? Does this occur in any other DAWs? -
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Hi Bill
It's a tower, Intel i7-6900K @ 3.20GHz, 128 GB RAM 64-bit with Windows 10 V.1709 16299.248. Ableton 10.0.1 Build 2018-1-19.
The Vacuum Pro 64.dll is dated 26/20/25 12:08 23,416Kb, from VacuumPro_1.0.7_Setup 26/3/17 18>49 124,288 Kb.
I downloaded a version of Reaper 5.76 to try ... and it's the same ... plays the default A & B parts in the global default but no response to try to change these.
Cheers
Toby -
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Hi Bill
It's a tower, Intel i7-6900K @ 3.20GHz, 128 GB RAM 64-bit with Windows 10 V.1709 16299.248. Ableton 10.0.1 Build 2018-1-19.
The Vacuum Pro 64.dll is dated 26/20/25 12:08 23,416Kb, from VacuumPro_1.0.7_Setup 26/3/17 18>49 124,288 Kb.
I downloaded a version of Reaper 5.76 to try ... and it's the same ... plays the default A & B parts in the global default but no response to try to change these.
Cheers
Toby -
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Just to add - exactly the same problem with The Riser (V 1.07.1900) - no access to presets (which are there on my drive) - no drop-down menu's, nothing from the previous/next arrows - just stuck on "Default". Other AIR stuff (Hybrid, Loom, Strike, Structure, Transfuser, Velvet, Xpand) find their presets OK.
Ideas please?
Toby -
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Thanks for the additional information. Please try uninstalling and reinstalling your software if you haven't done so already. Let me know how this goes.
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I had done this previously, but try again ...
Uninstalled OK. Reinstalling now falls over looking for a file "Setup_unsigned" and won't re-install. This is from VacuumPro_1.0.7_Setup 26/03/2017 124,288 KB.
I went (eventually, after multiple irritating tries with multiple "Here is a link to manage your orders" emails) to my account to re-download, but there is only a register here of orders from October 2017, nothing from earlier including the Fresh AIR Pack (Order Numbers: 22887979762, 23279615562) so I can't re-download anything fresh either.
With this experience, I won't uninstall The Riser yet, on the assumption I will hit the same issue ...
MORE HELP PLEASE?
Cheers
Toby -
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Alright, let's have you get in touch with your nearest Support Office for one-on-one assistance with this. Log on to www.airmusictech.com/support to contact Support. Their contact information is listed on that page.
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Thanks for that - will do ...
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Hey Toby, I have the same version of Windows 10 with Ableton Live v10.0.2.
Vacuum Pro v1.0.7 presets are working fine here.
The one thing unusual I noticed in your original post was that you are using "D:" drive for your "Program Files" folder.
My experience with plugins in general is that they can become unstable if you install them in other than default paths (on "C:"), or move content to another path after the install. This may be because of some hidden hard-coded default paths in the program logic (speculation).
Good luck! -
EMPLOYEE
