I’m frustrated but hopeful!

Structure runs properly, but Structure Database cannot load/see the Structure Factory Libraries

Hi all! :)

I've installed the AIEP 3 Complete collection, which is stupendous!!, but the only piece of the puzzle I can't get to work properly is Structure. Every other instrument and FX plugin runs perfect.

Running Windows 10 on a 2014 MacBook Pro via Bootcamp.
i5 processor and so forth, everything as bought. Computer runs just fine.

- For space reasons, I installed the ~38gb Factory Libraries to a folder on my WD Passport external hard drive. (the same folder has worked fine to house the factory content for Strike, Transfuser, Velvet, and Mini Grand).

Simply put, the Database in Structure remains unpopulated, even after I set the content location to the proper "Structure Factory Libraries" folder.

Things i've tried:

- Deleting the "air.db" file in the "Air Music Technology/Common/Content" folder path, and having Structure rebuild the database.

- Uninstalling Structure via the installer, deleting all ~38 gigs of the Structure Factory Libraries from my external drive, and reinstalling everything from the installer again.

- Running my DAW (Reaper 64 bit) as Administrator.

- Adding the Factory Libraries folder as a Favorite within the Structure Browser.

I've heard there can be bugs in the AIR installers, but I don't want to admit defeat on this.

Please send halp!

Thanks all. :D
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  • Hello Christopher,

    Thank you for posting!

    There are a few factors that could be causing this issue - I understand that users may want to move the content files of a plug-in to an external device. I typically do not recommend moving this content from the designated installer location as it may cause conflicts when loading content. You are also running Bootcamp on your Mac, running an OS that is not native to the hardware.

    Is there a particular reason why you are using boot camp? Reaper is compatible with both Mac and PC, have you tried running Reaper natively on your Mac with out using the Windows partition of your drive? When you installed Structure, did install the plug-in file to the windows partition or the mac partition? Which drive are you loading it from?

    If you don't already, try installing reaper on your Mac side and try Structure out. Are you running into the same issues?

    Let me know how this goes!
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  • I’m confident!
    Hi Bill!,

    Many thanks for your reply!

    I'm definitely going to try your advice of installing on the OSX side, you're absolutely right this is the OS made for my hardware.

    I installed to Windows because I do most of my DAW work on that OS (I've got a good deal of Windows-only VST plugins). Also, my internal drive is only 256 gigs, and less space with it partitioned in halves. But with the AIEP 3 Complete I don't feel nearly as constrained to that platform. I'll let you know how it goes. :D
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  • Hi, same problem here. I choose a location for the database out from C:/ because the main hard drive is small. (F:/AIR for example)

    And it's impossible to load the sampler.

    Any other AIR product works pretty well, but Structure is killing me.
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  • Update: I've tried it on another computer with a single hard drive and the same error occurs
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