Unable to register using new Akai MPK249

I just got an Akai MPK249. I was lead to believe that I could download Ignite with this product.

However, when trying to register on the website, it won't recognize my serial number. Perhaps part of the issue is the product selection doesn't include the MPK249, only the 49. Help please?

Thanks
1 person has
this problem
+1
This topic is no longer open for comments or replies.
  • This reply was removed on 2014-10-03.
    see the change log
  • I’m amused
    As a followup for anyone reading this. The Akai MPK249 is not supported with Air Ignite. Although you would think it would work, Ignite claims no, and won't provide a download for it.

    Not only that, but they don't sell it either. So Ignite appears to be a dead product, since it isn't supported with the latest crop of Akai keyboards.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated

  • Hello Russ,

    Thanks for posting.

    Please log onto http://www.airmusictech.com/product/i... and read through the supported controllers for the Ignite software. The website does not list the Akai MPK 249 as a supported hardware. Also, if you log onto the product page of the Akai MPK 249, you'll notice that the Ignite software isn't listed there neither, see here http://akaipro.com/index.php/product/.... If there was any confusion, the MPK 249 is a different controller than the MPK 49

    AIR Ignite Product Page:



    Akai MPK 249 Product Page:

  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated

  • Yes, I know it isn't included. Hence my previous statements stand. Air will not sell a copy of Ignite to work with the new generation of Akai keyboards. The MPK2 series. So, stating that this appears to be a dead product are very accurate.

    If I am not correct, then this product would be sold standalone, and would support current generation products. Since neither is the case, Air Ignite appears to be a dead or dying product.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated