I’m frustrated

xpand!2 only shows as a folder in fl studio 12 not a vst like it should and content does not install

Anyone else has problems with xpand!2 not being able to show as a vst in fl studio 12? have windows 10 and I'm using a 2015 beats by dre laptop. I put what kind of laptop I'm using because I don't really know the specs I have. After downloading it to the default locations I ran the exe setup but then the factory content goes to install but mid install it just disappears any idea what that's about help will be appreciated.
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