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AMX not recognized under Windows 10 and ASUS TUF X299 MARK 1 mobo

I bought an Akai AMX this week and got it to work perfectly with my DELL Laptop.

However, my main machine is build around an ASUS TUF X299 MARK 1 mobo, and no matter which USB port I tried, AMX is not recognized by Windows 10 in the device manager.

Latest drivers installed correctly. It seems like an unthinkable USB hardware handshake problem? Hard to believe this would happen with a modern mobo such as this one.

Does anyone have any ideas?

TIA
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